Region of Waterloo Customer Feedback Form

Please take a few minutes to tell us how we did if you accessed one of our services recently. If you need to speak with someone immediately or you need an alternate format, please call the Region of Waterloo at 519-575-4400 or TTY 519-575-4608 to reach a staff member 24 hours per day, 7 days per week.

Please use the form to submit feedback about one service experience at a time. If you would like to provide feedback about more than one service experience, a link will be provided to take you to a new form after you have pressed the "Finish" button. If you would like to submit a complaint, please use our Online Complaints Form . A link will also be provided to you after you press the "Finish" button.

When did you access this service? (Format: yyyy-mm-dd. The minimum date is '1918-12-15'. The maximum date is '2028-12-15'.)
Where did you receive this service?
What service did you receive?
Thinking of your overall experience with the service, please answer the questions below using the 1 to 5 rating scale.
What could we do better?
If we require more information or need to follow up with you, please provide us with your contact information. Would you like to provide the Region with your contact information? (Required)